Electric Aggregation FAQs
Why does Amberley Village offer aggregation programs for its residents?
Before competition was introduced, homes and businesses purchased their energy supply from the local utility company (Duke Energy). In 1999, the Ohio General Assembly passed Senate Bill3, which began the process of energy deregulation in Ohio. This deregulated system gave consumers in many areas of Ohio the freedom to choose their own energy supply and energy provider and pursue pricing options and plans that may be lower and more strategic than your utility company currently offers them. Learn more at Energy Choice Ohio.
What company does the Village contract with currently for electric aggregation?
Amberley Village recently voted to sign a contract with Energy Harbor at a rate of 7.2 cents per kWh vs. Duke Energy's current 10.17 center per kWh. This rate is in effect beginning in August 2023 through August 2025. Duke Energy will continue to carry, service and bill for electricity. If you have any outages or issues, you will still call Duke Energy.
Is the Energy Harbor rate really going to save me money on my energy bill?
Duke Energy has announced a 59% price increase that took effect in June. The Amberley Village rate will save the average resident approximately $28 per month.
How do residents enroll in the Electric Aggregation Program? What if I don't want to enroll?
Residents interested in enrolling in the Village Aggregation Program can call Energy Harbor directly at 866-636-3749. Once enrolled, you are automatically re-enrolled, even when the Village negotiates a new contract. If you opted out and later changed your mind, you may also rejoin the program at any time at the original price (check your current provider to determine any termination fees).
If the Village is contracting with Energy Harbor, why does my bill still come from Duke Energy?
Duke Energy will ensure that your energy supply is safely delivered to your home, track your energy usage, maintain the infrastructure and service all equipment, such as meters, wires and pipelines. If you face a power outage or other problems, Duke Energy will still be your first point of contact. The contact number for Duke Energy is provided on your electricity bill. Of course, you are not required to switch to a new energy supplier.
I have gotten calls from energy companies wanting me to switch to another supplier; some have even knocked on my door and asked to see my Duke Energy bill. Are these companies legitimate?
Door-to-door solicitors are everywhere, and the phone calls and mailers trying to get us to switch energy suppliers seem endless. Don't be fooled by these offers. Some salespeople may even display a solicitor's permit or official-looking badge. THE PERMIT IS NOT AN ENDORSEMENT, and the badge may be misleading. They may claim they work with Duke Energy or XYZ Energy Company and offer prices far below your current rates. Please do not show them your Duke Energy bill; they could sign you up without your permission. Also, beware of robocalls and phone solicitors claiming your Duke Energy account has been flagged for review. This is also a SCAM by an unethical broker or supplier designed to mislead you. If you have questions, don't hesitate to close the door on the scammers.
What should I do if I still have questions about Village Aggregation Programs?
If you have any questions, you may contact the Village Aggregation Consultant, Affordable Gas & Electric (AGE) at 618-203-8328 from 8:30 a.m. to 5:30 p.m. Monday through Friday, or call the Village Administration Office at 513-531-8675 from 8 a.m - 4 p.m. Monday through Friday.